Refund Policy

Before we order from Amazon

If your order is still in Awaiting Payment or Payment Confirmed and we have not yet placed the Amazon order, you can cancel for a full XMR refund (less network fee).

After we order from Amazon

Refunds depend on Amazon's policy for the specific item. If Amazon refunds us, we refund you in XMR within 24 hours of receiving the funds.

Service fee

The 20% service fee is non-refundable once an Amazon order has been placed, except in cases of our error.